CopyBet is a UK-licensed online betting platform established in 2019, operating under UKGC licence 53774. The site combines traditional sportsbook services with a unique tipster-following feature that allows users to copy bets from successful bettors.
CopyBet has generated significant discussion among UK bettors since its 2019 launch, with user experiences ranging from highly positive to deeply frustrating. This comprehensive review examines real customer feedback, technical performance issues, and the platform's strengths and weaknesses to help you make an informed decision about whether CopyBet suits your betting needs.
CopyBet entered the UK betting market with an innovative concept: allowing users to automatically copy bets from successful tipsters while also functioning as a traditional online bookmaker. Operating under UK Gambling Commission licence 53774, the platform promised a blend of social betting features, competitive odds, and comprehensive market coverage. However, user reviews reveal a mixed picture that potential customers should carefully consider.
The platform has accumulated over 500 reviews on Trustpilot with an average rating of 2.3 out of 5, while independent betting review sites like OLBG show more favorable ratings around 4.1 out of 5. This significant discrepancy suggests that user experiences vary considerably, often depending on specific interactions with account verification, withdrawals, and technical support.
The most consistent complaint across CopyBet reviews concerns technical performance. Multiple users report that the website and mobile app suffer from frequent glitches, slow loading times, and unexpected crashes, particularly when attempting to place bets or use free bet credits.
Users describe the platform as buggy and prone to pausing when selecting bets. One reviewer noted that the site has been slow since launch, with only marginal improvements over time. The mobile app receives particularly harsh criticism, with users reporting that it stops working properly during critical betting moments, especially when trying to utilize promotional offers or free bets.
Several customers have experienced situations where the platform mysteriously becomes unresponsive when they attempt to use their welcome bonuses or free bet credits, leading to accusations that the technical issues are deliberately timed to prevent bonus usage. While CopyBet attributes these problems to internet connectivity issues, users on high-speed connections report identical problems.
Despite technical issues, reviewers who successfully navigate the platform praise its clean design and intuitive layout. The sportsbook section allows easy access to various sports and markets within a few clicks. However, the betting slip functionality receives criticism for its handling of combination bets like Lucky 15s or Yankees, which must be constructed through a separate systems section rather than directly from the main slip.
Account verification represents another major pain point in CopyBet reviews. Multiple users report verification processes taking over three weeks, significantly delaying their ability to deposit funds and place bets.
One user reported waiting more than three weeks for account verification before finally being able to deposit funds. This extended timeline far exceeds industry standards and creates frustration for new customers eager to start betting. The verification process appears inconsistent, with some users experiencing quick approval while others face prolonged delays without clear communication about the reasons.
Several reviewers report having their accounts frozen shortly after opening them or after winning bets. These freezes often come with vague explanations referencing Terms of Use article 18.2, which reserves the company's right to suspend accounts without detailed justification. Users affected by these freezes describe being unable to access their funds or use promised free bets, with customer service providing minimal explanation beyond automated responses citing terms and conditions violations.
Our review methodology examines multiple data sources including verified user feedback from Trustpilot, independent betting review platforms, and direct user experiences. We analyze patterns in customer complaints, payment processing times, platform stability, and customer service responsiveness to provide an accurate picture of CopyBet's performance.
Each review is assessed for authenticity and relevance, with particular attention paid to recurring issues such as account verification delays, withdrawal problems, technical glitches, and customer support quality. We cross-reference claims with company responses and regulatory compliance records to ensure balanced reporting.
Payment-related complaints feature prominently in negative CopyBet reviews, with users reporting difficulties both depositing and withdrawing funds.
Some users report that after successfully depositing money, they receive immediate notifications to contact customer services via email, with their funds locked and unusable. These situations often result in multiple email exchanges without resolution, leaving customers unable to access their own money for extended periods.
While CopyBet advertises instant withdrawals in some cases, user experiences tell a different story. One reviewer reported that after their account was frozen, 320 pounds was supposedly sent to their bank but never arrived, requiring ten email exchanges without resolution. Another user noted that winning bets remained unresulted for hours, preventing cash-out or withdrawal.
Positive reviews do acknowledge that when withdrawals work as intended, users receive their winnings promptly. However, the inconsistency in payment processing creates significant trust issues for potential customers.
Customer service receives overwhelmingly negative feedback in CopyBet reviews, with slow response times and unhelpful automated replies being the primary complaints.
CopyBet lacks telephone support, requiring all customer service interactions to occur via email or automated chat systems. Users report sending multiple emails without receiving any response, with one reviewer noting they sent three emails to customer services without a single reply while their deposited cash remained inaccessible.
The automated bot system that handles initial customer inquiries appears to provide generic responses that fail to address specific user concerns. When human representatives do respond, users describe the replies as unhelpful and focused on citing terms and conditions rather than resolving problems.
Users who have been accused of violating terms and conditions report that CopyBet drags its feet on subject access requests, making it difficult for customers to understand exactly what they allegedly did wrong. This lack of transparency compounds frustration when accounts are frozen or closed without detailed explanation.
Despite significant complaints, CopyBet does receive praise in several areas that deserve acknowledgment.
Users who successfully navigate the platform's technical issues praise CopyBet's comprehensive market coverage, particularly for niche sports like bandy, futsal, water polo, and pistol shooting. The basketball coverage receives specific commendation. The platform offers over 30 sports with competitive market depth, including 220-plus markets for Premier League matches.
CopyBet's Best Odds Guaranteed offering on UK and Irish horse racing is described as market-leading, applying all day, every day. The platform also provides live streaming for horse and greyhound racing, acca bonuses up to 100 percent, daily profit boosts up to 15 percent, and early payout options on top football leagues.
Some users report entirely positive experiences, noting that they signed up, played through bonuses, won money, and received payouts without any problems. These reviewers acknowledge minor bugs but describe the overall experience as good, with winnings paid promptly.
CopyBet's unique selling point is its tipster-following system, which allows users to automatically copy bets from successful bettors on the platform.
The system displays tipster performance metrics, profit records, and ratings, enabling users to select which tipsters to follow. Once configured, the system automatically places bets on your account based on the tipster's selections. Users are added to the tipster leaderboard after their first five settled bets, allowing anyone to become a tipster themselves.
However, reviews specifically discussing the tipster feature are limited, suggesting either low adoption rates or that users experiencing technical and customer service issues never reach the point of utilizing this functionality.
CopyBet offers new UK customers a straightforward welcome bonus: bet 20 pounds, get 20 pounds in free bets. The qualifying bet must be a single or accumulator with minimum combined odds of 1.9, settling within seven days of account opening.
Additional promotions include daily profit boosts, acca bonuses, bet boosts on Premier League and Championship matches, and prediction challenges on social media. However, multiple users report difficulty claiming and using these promotional offers due to technical glitches and account restrictions.
CopyBet operates under UK Gambling Commission licence number 53774, held by CopyBet UK Ltd. This licensing provides regulatory oversight and consumer protections, including access to complaint resolution procedures if direct communication with the company fails.
The platform emphasizes responsible gambling and risk management in its marketing materials. However, the account freezing practices and lack of detailed explanations when citing terms and conditions violations raise questions about transparency in regulatory compliance.
CopyBet reviews reveal a platform with genuine strengths in market coverage, odds competitiveness, and innovative features, but significant weaknesses in technical reliability, customer service, and payment processing consistency. The stark contrast between positive and negative reviews suggests that user experience depends heavily on whether you encounter technical issues or account problems.
For bettors who value comprehensive market coverage, Best Odds Guaranteed, and innovative tipster features, CopyBet may be worth considering, but only with awareness of potential technical and customer service challenges. The platform appears best suited for experienced bettors who can navigate occasional technical issues and who maintain detailed records of their transactions.
Potential customers should start with small deposits, thoroughly document all interactions, and be prepared for possible verification delays. If you experience account freezes or payment problems, escalate quickly through formal complaint channels and consider involving the UK Gambling Commission if necessary.
Yes, CopyBet operates under UK Gambling Commission licence number 53774, held by CopyBet UK Ltd. This provides regulatory oversight and consumer protections for UK customers.
Verification times vary significantly among users. While some report quick approval, others have experienced delays exceeding three weeks. The inconsistency suggests verification speed may depend on document quality and account risk assessment.
Multiple user reviews report frequent glitches, slow loading times, and crashes, particularly on the mobile app. These issues appear most common when placing bets or attempting to use promotional offers, though some users report smooth experiences.
CopyBet advertises instant withdrawals in some cases, and some users confirm receiving winnings promptly. However, others report significant delays, missing payments, and difficulties accessing funds after account freezes.
The tipster feature allows you to automatically copy bets from successful bettors on the platform. You can view tipster performance metrics and select which tipsters to follow, with their bets then placed automatically on your account.
Users report account freezes often citing Terms of Use article 18.2, which allows the company to suspend accounts at its discretion. Specific reasons are rarely provided, with customer service typically offering only generic references to terms violations.
Customer service receives predominantly negative reviews, with users reporting slow response times, unanswered emails, and unhelpful automated responses. The lack of telephone support limits communication options to email and chat.
New UK customers can claim 20 pounds in free bets by placing a 20 pound qualifying bet at minimum odds of 1.9. The bet must settle within seven days of account opening, and the free bet is valid for seven days after being credited.
Our reviews are compiled from trusted industry sources and verified user feedback platforms to ensure accuracy and reliability.
Detailed analysis of CopyBet's website and mobile app performance, including common technical issues, loading speeds, and platform stability based on real user experiences.
Comprehensive examination of CopyBet's deposit and withdrawal processes, including success rates, processing times, and common payment-related issues reported by users.
Users continue reporting platform stability issues, particularly with mobile app functionality during peak betting times.
Multiple new customers report verification processes extending beyond two weeks, significantly delaying account activation.
CopyBet's all-day Best Odds Guaranteed on UK and Irish racing continues to receive positive feedback from horse racing bettors.