LiveScore Bet is an online bookmaker launched in 2020 by LiveScore Betting and Gaming (Gibraltar) Ltd. Operating under UKGC licence 56859, the platform offers sports betting, casino games, and live streaming across multiple sports with a focus on football markets.
LiveScore Bet entered the UK betting market in 2020 with significant brand recognition from its popular sports results service. The platform promised to deliver the same real-time accuracy and user-friendly experience that made the LiveScore app a staple for football fans worldwide. However, recent user reviews paint a complex picture of a betting site struggling to maintain its initial momentum while facing increasing customer dissatisfaction across multiple service areas.
This comprehensive review examines LiveScore Bet from multiple angles, analyzing genuine user experiences, expert assessments, platform features, and critical issues that potential customers need to understand before opening an account. We have synthesized data from over 1,385 Trustpilot reviews, independent betting site evaluations, and direct platform testing to provide an unbiased assessment of what LiveScore Bet offers in 2025.
LiveScore Bet currently maintains a 1.7 out of 5 rating on Trustpilot, placing it significantly below industry standards for UK betting operators. This rating represents a substantial decline from earlier performance, with multiple long-term users noting that the site has deteriorated considerably over the past 12-24 months.
The AI-generated review summary from Trustpilot identifies consistent dissatisfaction across several key areas: website functionality, payment processing, customer service responsiveness, product quality, and pricing structure. Most critically, reviewers express that the platform fails to meet basic expectations for a licensed UK bookmaker, with widespread disappointment across multiple interaction points.
In contrast, specialist betting review site OLBG awards LiveScore Bet a 4.2 out of 5 rating based on 42 expert and user ratings. This significant discrepancy suggests that experiences vary considerably depending on betting patterns, with sports bettors who focus on pre-match markets and avoid casino games reporting more positive experiences than those engaging with live betting or casino products.
LiveScore Bet offers a welcome bonus of bet £10 and receive £30 in free bets, structured as two £10 free bets for general sportsbook use and two £5 free bets specifically for Bet Builder markets. New customers must place a qualifying bet of at least £10 at minimum odds of 1.5 within 14 days of registration to trigger the bonus.
The welcome offer requires a settled bet rather than just a placed bet, meaning customers must wait for their qualifying wager to conclude before receiving free bets. Free bets must be accepted within 7 days and used within 7 days of acceptance, providing a relatively tight timeframe compared to some competitors. Stakes are not returned with winnings, which is standard industry practice.
User reviews frequently mention issues with bonus eligibility, particularly regarding starting price selections and accumulator requirements. Several customers report being initially denied bonuses due to technical interpretations of terms and conditions, though some successfully resolved these issues through escalation. The requirement to avoid virtual sports for qualifying bets has also caused confusion among new users.
Long-term users consistently report a significant decline in promotional activity, with one reviewer noting they have not received a free bet in over two years despite regular platform use. This represents a marked change from earlier periods when LiveScore Bet offered more frequent loyalty bonuses and price boosts. Current promotional focus appears concentrated on football markets, with occasional odds boosts and acca insurance offers, but the frequency and value have reportedly diminished substantially.
LiveScore Bet receives consistent praise for its interface design and navigation structure. The platform employs a left-side menu system that reviewers describe as exceptionally intuitive, making it suitable even for first-time bettors. The clean layout avoids excessive promotional banners that might interfere with the betting experience, though key offers are highlighted appropriately.
The platform covers 36 different sports, ranging from major markets like football, horse racing, tennis, and golf to niche offerings including Australian Rules, chess, Gaelic hurling, and volleyball. Football receives the most comprehensive market coverage, with multiple betting options including match result, both teams to score, correct score, player props, and half-time/full-time combinations.
However, a critical complaint from experienced users concerns the reduction in available in-play markets. Multiple reviewers note that LiveScore Bet previously offered extensive live betting options but has significantly scaled back this coverage, particularly for secondary leagues and less popular sports. This decline directly contradicts the platform's core brand identity built around live score updates and real-time sports information.
LiveScore Bet currently holds a 1.7 rating on Trustpilot based on over 1,385 reviews, indicating significant customer dissatisfaction. The platform has experienced a notable decline in service quality according to long-term users, with complaints focusing on reduced in-play markets, payment processing delays, and casino game fairness concerns.
Despite these challenges, independent betting review sites like OLBG rate the platform at 4.2 out of 5, highlighting strengths in interface design, live streaming capabilities, and football-centric promotions. This discrepancy between user reviews and expert assessments suggests a mixed experience depending on usage patterns and expectations.
Despite recent market reductions, in-play betting remains one of LiveScore Bet's strongest features according to expert reviewers. The platform provides real-time odds updates with minimal lag, and the interface allows quick bet placement during live events. Live streaming is available across multiple sports for customers with funded accounts or recent betting activity, providing genuine value for those who want to watch events while betting.
The quality of live streaming receives positive mentions, with stable connections and reasonable video quality. However, the reduction in available in-play markets means that while you can watch events, you may find fewer betting opportunities than the platform previously offered or than competitors currently provide for the same fixtures.
LiveScore Bet supports several payment methods including debit cards, PayPal, and Trustly. The platform advertises instant withdrawals, which represents a significant advantage over bookmakers requiring 24-48 hour processing times. Expert reviewers confirm that withdrawal speeds are generally fast when accounts operate normally.
Despite advertised fast payments, user reviews frequently mention withdrawal delays and payment processing issues. Common complaints include free bets not being credited within stated timeframes, customers spending hours on live chat attempting to resolve payment discrepancies, and unexplained holds on withdrawal requests. Several reviewers report waiting over 24 hours for promotional credits that should have been applied immediately upon meeting qualifying conditions.
More concerning are reports of account restrictions being applied immediately after significant wins, particularly on casino products. One reviewer described winning on all five hands in multi-hand blackjack only to have an account restriction message appear before winnings were credited. While LiveScore Bet operates under a valid UKGC licence requiring fair treatment of customers, these reports suggest potential issues with how the platform manages successful players.
Casino game reviews are overwhelmingly negative, with multiple users alleging that games are rigged, return-to-player percentages do not match stated rates, and bonus rounds consistently deliver minimal returns. Specific complaints mention popular slots like Eyes of Horus returning unusually low amounts during bonus features, with one user reporting six bonuses yielding only £21 on 50p spins.
While individual gaming sessions naturally vary due to randomness, the volume and consistency of complaints about casino game fairness warrant attention. Multiple reviewers specifically mention closing accounts due to perceived unfairness in casino products, with some stating they experienced 15 bonus rounds across different games with maximum returns of only 24x stake.
It is important to note that all UKGC-licensed casino games must use certified random number generators and display accurate RTP information. However, short-term variance can produce results that feel unfair to players, and negative experiences tend to generate more reviews than positive ones, potentially skewing perception.
LiveScore Bet offers 24/7 customer support through live chat, email, and social media channels. The platform does not provide telephone support, which some customers prefer for complex issues. Response times via live chat are generally quick, with agents typically engaging within minutes.
However, the quality and effectiveness of customer service receive substantial criticism in user reviews. Common complaints include receiving contradictory information from different agents, issues remaining unresolved after multiple contact attempts, and support staff appearing unable to escalate or resolve account-specific problems. Several reviewers mention spending hours on live chat without achieving satisfactory resolution to bonus crediting issues or account restrictions.
The pattern of customer service complaints suggests potential training gaps or limited authority among frontline support staff to resolve issues independently. When problems require escalation, resolution times extend significantly, with some users reporting multi-day waits for responses to escalated concerns.
A recurring theme in negative reviews involves sudden account restrictions, particularly following winning bets or successful casino sessions. Users report being asked to complete additional verification after winning, having betting limits reduced without explanation, or finding cash-out options removed from winning bets.
One specific complaint describes cash-out functionality being removed when a bet was winning, only for the bet to subsequently lose. While bookmakers retain the right to manage risk and restrict accounts under their terms and conditions, the frequency of these complaints and the timing of restrictions raise questions about how LiveScore Bet manages successful customers.
Account restrictions following sports betting success are common across the industry, as bookmakers seek to limit exposure to consistently profitable bettors. However, restrictions applied immediately after casino wins or during active bets represent more problematic practices that may warrant regulatory scrutiny.
LiveScore Bet operates under UK Gambling Commission licence number 56859, issued to LiveScore Betting and Gaming (Gibraltar) Ltd. This licence requires compliance with strict standards for fair gaming, responsible gambling, customer fund protection, and dispute resolution. The platform maintains a medium rating for customer fund segregation, meaning customer deposits are separated from operational funds but may not receive the highest level of protection available in the industry.
The UKGC licence provides customers with access to formal dispute resolution through IBAS (Independent Betting Adjudication Service) if issues cannot be resolved directly with the operator. Customers experiencing unresolved problems should exhaust the operator's complaints process before escalating to IBAS, ensuring all communication is documented.
When compared to established UK bookmakers, LiveScore Bet offers competitive features in specific areas while falling short in others. The platform's interface and live streaming capabilities match or exceed many competitors, and the welcome bonus structure provides good value for new customers who successfully claim it.
However, the 1.7 Trustpilot rating places LiveScore Bet significantly below competitors like NetBet (4.0 rating) and LottoGo (4.4 rating) in customer satisfaction. The reduction in in-play markets and promotional frequency represents a competitive disadvantage against bookmakers maintaining or expanding these offerings. Payment processing reliability, which should be a basic expectation, appears less consistent than established operators with longer track records.
For customers prioritizing interface design and live streaming, LiveScore Bet remains competitive. For those valuing customer service quality, promotional generosity, and consistent account management, alternative operators may provide better experiences based on current user feedback trends.
LiveScore Bet presents a contradictory profile in the UK betting market. The platform demonstrates genuine strengths in interface design, live streaming technology, and sports coverage breadth. Expert reviewers focusing on these technical aspects award respectable ratings, recognizing the quality of the core betting infrastructure.
However, the overwhelming volume of negative user reviews cannot be dismissed. The 1.7 Trustpilot rating reflects genuine customer dissatisfaction across multiple service areas, particularly payment processing, customer service effectiveness, casino game fairness perceptions, and account management practices. The consistent reports of service quality decline from long-term users suggest the platform has not maintained the standards that initially attracted customers.
Potential customers should approach LiveScore Bet with realistic expectations. Those planning to focus on pre-match sports betting, particularly football, may find the platform adequate for their needs. However, anyone considering significant deposits, regular in-play betting, or casino game participation should carefully weigh the substantial volume of negative experiences reported by existing customers. The platform's UKGC licence provides regulatory protection, but prevention of problems is preferable to resolution after they occur.
Yes, LiveScore Bet operates under UK Gambling Commission licence number 56859, issued to LiveScore Betting and Gaming (Gibraltar) Ltd. This licence requires compliance with UK gambling regulations including fair gaming standards, responsible gambling measures, and customer fund protection.
The discrepancy reflects different evaluation criteria and user experiences. Expert reviews focus on technical features, interface quality, and sports coverage, while Trustpilot reviews predominantly come from customers who experienced problems with payments, customer service, or casino games. Negative experiences generate more reviews than positive ones, potentially skewing the overall rating.
LiveScore Bet advertises instant withdrawals for methods like PayPal and Trustly. Expert reviewers confirm fast processing under normal circumstances, but user reviews frequently mention delays, particularly when accounts undergo verification or after significant wins. Processing times appear inconsistent based on account status and withdrawal circumstances.
All casino games at UKGC-licensed operators must use certified random number generators and display accurate RTP information. However, multiple users report concerns about game fairness and unusually poor returns. While short-term variance naturally produces losing sessions, the volume of similar complaints warrants caution for potential casino players.
Multiple user reviews report account restrictions, reduced limits, or additional verification requirements following winning bets or casino sessions. While bookmakers legally can restrict accounts under their terms and conditions, the frequency and timing of these restrictions at LiveScore Bet appear higher than industry norms based on available user feedback.
Long-term users consistently report that LiveScore Bet has significantly reduced the number of available in-play betting markets compared to previous years. While the platform still offers live betting, the range of options for secondary leagues and less popular sports has diminished, contradicting the brand's core identity around live sports coverage.
The welcome bonus structure is straightforward, requiring a £10 qualifying bet at minimum odds of 1.5. However, user reviews mention issues with bonus eligibility, particularly regarding starting price selections and technical interpretations of terms. Some customers successfully resolved initial denials through escalation, but the process is not always smooth.
Based on current user feedback, LiveScore Bet may be suitable as a secondary account for specific features like live streaming or particular sports markets. However, the volume of negative reviews regarding payment processing, customer service, and account management suggests caution about making it your primary betting platform until service quality demonstrates consistent improvement.
LiveScore Bet works with established payment providers to ensure secure transactions and fast processing times for deposits and withdrawals.
LiveScore Bet offers live streaming across multiple sports with real-time odds updates, though recent reductions in available markets have disappointed long-term users.
The platform consistently receives praise for its intuitive design and simple navigation structure, making it accessible even for first-time bettors.
Trustpilot rating remains at 1.7 with ongoing complaints about reduced in-play markets and promotional frequency.
Multiple users report delays in free bet crediting and withdrawal processing despite advertised instant payment capabilities.
Increasing number of reviews question RTP accuracy and bonus round returns across popular slot games.